Important Notice
This website (zendowhisper.com) serves as our informational and marketing platform. The ZendoWhisper application itself is hosted at app.zendowhisper.com. This Cookie Policy applies to both this informational website and the ZendoWhisper application, ensuring consistent cookie and tracking practices across all our platforms.
A. Cookie Policy Summary (The Basics)
We use cookies to make our Service work, to improve it, and to keep it secure. This policy explains how.
- What are cookies? Small text files stored on your device when you visit our site.
- Why do we use them? For essential functions (like keeping you logged in), to analyze how our site is used so we can make it better, and for marketing.
- Your Control: You are in control. We do not use any non-essential cookies without your explicit consent. You can manage your preferences at any time using our cookie consent tool, and all non-essential cookies are off by default.
For full details, please read the complete policy below.
B. Full Cookie Policy
1. Introduction
This Cookie Policy explains how Intellixio (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our ZendoWhisper website and application platform (collectively, the “Service”). This policy is part of and incorporated into our ZendoWhisper Privacy Policy and ZendoWhisper Terms of Service.
2. What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device. To ensure full transparency, we also use and define other similar technologies:
- Web Beacons (or Pixels): Tiny graphic images that may be included on our sites or in our emails to track your activity and engagement.
- Local Storage Objects: This technology allows a website to store data directly in your browser, similar to cookies but capable of storing more data.
- JavaScript: A programming language that can be used to read and set cookie values, capture information about your device, and track your interactions with our Service.
We will refer to all of these technologies collectively as “Cookies” in this policy for simplicity.
3. Types of Cookies We Use
We classify the cookies we use into the following categories. You will be asked for your consent before we place any cookies on your device, except for those that are “Strictly Necessary.”
- 3.1 Strictly Necessary Cookies: These cookies are essential for you to browse the Service and use its core features, such as accessing secure, logged-in areas. The Service cannot function properly without them.
Legal Basis: Processed based on the necessity to provide our services to you (performance of a contract). - 3.2 Functional Cookies: These cookies allow our website to remember choices you make (like your language or region) and provide enhanced, more personalized features.
Legal Basis: Processed based on your consent. - 3.3 Analytics/Performance Cookies: These cookies collect anonymous, aggregated information about how visitors use our Service (e.g., which pages are visited most often). This helps us improve our Service.
Legal Basis: Processed based on your consent. - 3.4 Advertising/Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements and to measure the effectiveness of our marketing campaigns.
Legal Basis: Processed based on your consent.
4. Detailed Cookie Declaration
The following table provides more information and examples of the cookies we use. A full, real-time list is available in our Cookie Consent tool.
| Category | Cookie Name(s) (Example) | Provider | Purpose |
|---|---|---|---|
| Strictly Necessary | zw_session_id, csrf_token | ZendoWhisper | To keep you securely logged into your account and protect against security threats. |
| Functional | zw_lang_pref, tz | ZendoWhisper | To remember your language and timezone settings for a consistent user experience. |
| Performance/Analytics | _ga, _gid | Google Analytics | To distinguish users and analyze how they navigate the Service, helping us improve usability. |
| Marketing/Targeting | _mkt, _uet | Third-Party | To track the effectiveness of our advertising campaigns and to show relevant ads to users. |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. These may include:
- Analytics Providers: We use Google Analytics to analyze browsing patterns. To learn more and opt out, visit Google Analytics Opt-out Browser Add-on.
- Social Media Platforms: When you use social sharing features (e.g., from LinkedIn or Twitter), these platforms may place cookies on your device.
- Marketing Service Providers: Tools like HubSpot or similar platforms that help us manage and track our marketing efforts may place cookies.
6. Cookie Lifespan
Cookies can remain on your device for different lengths of time:
- Session Cookies: These are temporary and expire once you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you manually delete them. They are used to remember your preferences for future visits.
7. Your Choices and How to Manage Consent
You have full, granular control over your cookie preferences.
- 7.1 Our Cookie Consent Manager: The best way to manage your choices is through the consent banner that appears when you first visit our Service. You can accept all, reject all non-essential cookies, or customize your settings by category. Non-essential cookies are disabled by default. You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.
- 7.2 Browser Settings: You can also set your browser to block or delete cookies. However, if you block “Strictly Necessary” cookies, parts of our Service may become unusable.
Browser-specific instructions:
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Intellixio
Attn: Legal Department
Email: [email protected]
Address: House-105, Canada Plaza (5th floor), Shahid Latif Road, Koshaibari, Mollartek, Ashkona, Dakshinkhan, Dhaka, Bangladesh, 1230